Welcome to Morocraft! We understand that sometimes plans change, and you may need to cancel your order. Please review our Cancellation Policy carefully before proceeding.

1. Order Cancellation

1.1 Eligibility:
You can cancel your order within 6 hours of placing it, as long as the order has not been processed or shipped. After this period, the order enters fulfillment and cannot be canceled.

1.2 How to Cancel:
To cancel your order, please contact us at support@morocraft.com with your order number and reason for cancellation. We will do our best to accommodate your request if the order hasn’t been processed.

1.3 Cancellation Fees:
There are no cancellation fees for eligible cancellations made within the specified timeframe. However, once an order has been processed, a restocking or processing fee may apply.

2. Out-of-Stock Items

2.1 Unavailability:
Occasionally, items may become unavailable after you place your order. If this happens, we will notify you promptly, and you can choose an alternative item or receive a full refund.

2.2 Cancellation due to Unavailability:
If you decide to cancel your order because an item is unavailable, there will be no cancellation fees, and you will receive a full refund.

3. Refund Process

3.1 Refund Eligibility:
Refunds for canceled orders will be processed according to our [Refund Policy]. Please review our Refund Policy for details on eligibility and processing times.

4. Changes to Cancellation Policy

We reserve the right to modify or replace this Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Morocraft website. Continuing to use our website after any changes signifies your acceptance of the new policy.

5. Contact Information

If you have any questions about our Cancellation Policy, please contact us at support@morocraft.com.