With high demand for our products, the finishing and handling process may take up to 1 week for some products. However, we use express shipping to speed up the delivery and ensure that you receive your faucet as soon as possible. Upon receipt, you’ll also receive a tracking number so you can follow the progress of your shipment.
At our company, we are committed to providing top-notch customer service and support. That’s why we offer a warranty that covers damages during shipping, missing pieces, incorrect product representation, leaking or broken parts, and finish of the faucet. If you ever encounter any issues, our team is here to help, and we’ll either send you free parts or replace the faucet as needed. And, to make installation even easier, we provide assistance whenever you need it.
Please note that due to the handmade nature of our products, the measurements may not be exact. However, we take great care to ensure that each faucet meets our high standards of quality and excellence.
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